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Cookie and Privacy Policy

All products sold on our internet address are Mat Kozmetik Ltd.Şti. It belongs to our company and is sent by our company.

Our company may collect personal data for various purposes. How and in what way the collected personal data is collected, how and how this data is protected is stated below.

Due to the nature of the business, our Store collects some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) by filling out various forms and surveys on the Membership or our Store.

In some periods, our company may send campaign information, information about new products, promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this selection can be changed in the account information section after logging in as a member, or they can make a notification with the link in the information message they receive.

During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties, except for the purposes and scope determined by the "User Agreement" we have made with our Members.

Our company, to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary measures and to take all necessary care to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in any way our system.

Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

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Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you.

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Our company directs you to the POS application of the payment company, IYZICO, in order to use your credit card securely. Thanks to Protected Shopping, our users can pay securely.

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EXCEPTIONAL CIRCUMSTANCES

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In the limited cases specified below, our company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited in number;

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1. To comply with the obligations imposed by the laws, Decree-Laws, Regulations, etc., issued by the competent legal authority and in force;

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2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with users and to put them into practice;

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3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the authorized administrative and judicial authority;

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4. It is necessary to provide information in order to protect the rights or security of users.

EMAIL SECURITY

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Never write down your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

BROWSER COOKIES

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Our company can obtain information about the users visiting our store and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file stores status and preferences about the site, making it easier to use the Internet.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our company can change the provisions of this "Privacy Policy" at any time by posting it on the site or by sending an e-mail to users or publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to bilgi@esterella.com.tr. You can reach our company from the following contact information.

Company Name: MAT KOZMETIK SAN.TİC.LTD.ŞTİ.

Address: Mahmutbey Mah. 2428.Sokak No:55 BAĞCILAR - ISTANBUL

Email : bilgi@esterella.com.tr

Whatsapp: +90 530 081 78 84

Fax: +90 212 659 56 20

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